Prince Smart Inn App Terms of Service
Introduction
The “Prince Smart Inn App Terms of Service” (hereinafter “Terms of Service”), defines the conditions of provision to and rights and obligations between the user (hereinafter the “Customer”) and SEIBU PRINCE HOTELS WORLDWIDE INC. (hereinafter the “Company”) regarding the use of Prince Smart Inn App (hereinafter “App”).
Article 1 (Agreement to the Terms of Service)
- The Customer may use the App after agreeing to the Terms of Service.
- When the Customer downloads the App to a smartphone or other information terminal and completes the procedure for agreeing to the Terms of Service, a user agreement is established between the Customer and the Company in accordance with the provisions of these Terms of Service.
- Should the content of the Terms of Service and other explanations of the App outside of the Terms of Service differ, the content of the Terms of Service will be applied with priority.
- If the Customer is a minor, the App may be used only after obtaining the consent of a parent or other legal guardian.
- Should a Customer who is a minor falsely claim to have obtained consent of legal guardian to use the App or misrepresents their age as that of an adult, or if any other form of fraud is used to portray the Customer as an eligible user of the App, the Customer may not dispute any legal action related to the App.
- If a Customer who is a minor at the time of agreement to the Terms of Service uses the App after becoming an adult, the Customer will be deemed to have accepted all legal responsibilities related to the App.
Article 2 Changes to Terms of Service
The Company may change, revise, or abolish (hereinafter referred to as “Change, etc.”) the Terms of Service as is deemed necessary. In this case, the Company will, prior to the effective date of the Change, etc., display a notice in the App that the Terms of Service will change, the content of the Terms of Service after the change, with the effective date of the change. After the effective date, the updated Terms of Service will be applied as the latest one.
Article 3 Usage Environment
Customers must provide the hardware, software, Internet connection, telephone line, etc., required to using the App at their own responsibility and burden.
Article 4 Intellectual Property Rights
All copyrights and other intellectual property rights related to the content of the App belong to the Company, or their respective rights holders.
Article 5 Changes and Termination of the App
- The Company may change, add, or delete all or part of this App without prior notice
- The Company may terminate the provision and updating of the App without prior notice.
Article 6 (Account Management)
- Customer’s registered information for use of the App (hereinafter “Registered Information”, including email addresses, IDs, passwords, etc.) will be managed by the Customer and be registered at their own discretion and risk. The Customer shall not allow use by a third party, or lend, transfer, change the name of, or buy or sell Registered Information.
- If the App is used according to Registered Information, the Company may treat such as though the App is being used by the person who registered the information, and any consequences or any liability associated with use shall belong to the person who registered the information.
- The Customer shall compensate the Company and third parties for any damages caused by unauthorized use of Registered Information.
- The Customer will be responsible for managing their Registered Information, and the Company will not be liable for any disadvantage or damage suffered by the Customer due to incorrect or false Registered Information.
- If the Customer discovers that their Registered Information has been stolen or used by a third party, they must immediately notify the Company of such and follow the instructions given.
Article 7 Handling of Personal Information
- Regarding the handling of personal information, in addition to these Terms of Service, the “Privacy Policy” posted on the Company’s website will be applied.
- Notwithstanding the preceding paragraph, regarding the handling of the personal information registered by Customers using check-in services that use the facial recognition system in the App, the “Policy for Handling of Facial Recognition Data” separately provided by the Company will be applied.
Article 8 Disclaimers
- The Company does not guarantee to Customers that the App will operate correctly or that all functions will be exhibited.
- Regarding information provided by the App, the Company will endeavor to provide accurate information, but does not guarantee the completeness of information. Furthermore, due to the characteristics of the Internet, there may be time differences between the information on the App and the actual information.
- If the Company takes measures to reduce load due to high access concentration, or if the communication environment is poor, App provision may be interrupted or suspended.
- The Company does not guarantee that the App is compatible with all information terminals, and there is a possibility that problems may arise in operation of this service due to OS version upgrades, etc. of information terminals used for the App, and the Customer acknowledges such. The Company does not guarantee that any such problems will be resolved by program upgrades, etc., performed by the Company.
- The Customer acknowledges that use of services may be partially or wholly restricted due to changes in the terms of service and operating policies for service stores such as the AppStore and GooglePlay.
- The Company will not be liable for any damage caused to the Customer or a third party as a result of use of the App or the inability to use the App, provided that there is no intentional or gross negligence on the part of the Company.
Article 9 Prohibited Matters
When using the App, the following acts (including acts that induce them and preparatory acts) are prohibited. If the Company deems that the Customer has violated the prohibited matters article, the Company may rewind usage history, temporarily suspend or permanently suspended (forced withdrawal) use of the App.
- Act of impersonating the Company or a third party (spoofing)
- Acts of reprinting, duplication, reproduction, publishing, screening, transfer, modification, public transmission or enabling transmission of video, audio, text, etc. broadcasted by the App, software, and other information related to the App beyond the scope of private use permitted by copyright law, or use in any other form, or any other secondary use
- Acts of analyzing or modifying source code, mechanisms, or specifications by decompiling, disassembly, or reverse engineering
- Acts of conveyance, rental, or transfer to a third party of all or part of the rights and obligations related to the App
- Acts of illegally accessing communication facilities, computers, other devices, or software of the Company or third parties, acts that hinder use or operation, or acts that may cause such
- In addition to item 2, acts that infringe or may infringe on the intellectual property rights or other rights of the Company or third parties
- Acts that are contrary to public order and morals, and acts that are illegal or that may be illegal
- Acts for election activities or the like, and other political and religious activities
- Acts of providing information to the Company, Customers, or third parties that is contrary to facts, or information that may be such
- Acts for the purpose of profiting or acts of preparation for such purposes related to the App
- Acts that slander or hinder the provision and operation of the App
- Acts of collecting or accumulating information about other Customers
- Acts of providing direct or indirect benefits to anti-social forces as specified in the following article, or to persons closely related thereto, in connection with the App
- Acts that interfere with the operation of the App or acts that the Company deems inappropriate
Article 10 Elimination of Antisocial Forces
- The Customer will declare to the Company that they are not a gangster, gangster affiliated company or organization, or other anti-social forces or a related party, and shall use the App after guaranteeing such.
- If the Customer violates the provisions of the preceding paragraph, use of the App will be temporarily suspended or permanently suspended (forced withdrawal).
Article 11 Acquisition of History Information
- The Company collects the following information from Customers (hereinafter “History Information”), which may be used for the purpose of improving the App, improving convenience, consideration of new services related to the App, and recommending content related to the App.
- (1) Dates and times of use of the App
- (2) How to use the App
- (3) Usage environment of the App (location information using the App, OS type and version,browser type, mobile device used, information such as cookies and JavaScript being ON)
Article 12 Accommodation Benefits
- Awarding of stamps
- (1) One stamp per room per night at Prince Smart Inn facilities will be added to the Customer’s account.
(Example: 1 room for 1 night = 1 stamp, 2 rooms for 1 night = 2 stamps, 2 nights in 1 room = 2 stamps)
- (2) The awarding of stamps is limited to Customers making a reservation after signing in as a Seibu Prince Club Member on the App or our official website. However, stamps will not be awarded in the following cases.
- ① Hotel reservations made before joining Seibu Prince Club.
- ② Reservations made by telephone.
- ③ Reservations from travel agencies and online agents.
- ④ Accommodation using Free accommodation vouchers, as defined in Section 2.
- ⑤ If the Customer did not actually stay at the hotel after the reservation.
- (3) Stamps will be awarded to the Customer’s account the day following check out of the Prince Smart Inn facility. However, the timing of stamp awards is subject to change without notice.
- (4) Stamp expiration dates are one year from the check-out date of the accommodation to which the stamp is applied.
- Awarding and use of free accommodation vouchers
- (1) Once 10 stamps have been awarded, as specified in 1., a free accommodation voucher for one room for one night, which can be used at Prince Smart Inn facilities, will be issued to the Customer’s account.
- (2) Free accommodation vouchers will be issued to the Customer’s account the day following check out of the Prince Smart Inn facility. However, the timing of issuing is subject to change without notice.
- (3) Free accommodation vouchers are valid for one year from the date of issue.
- (4)Free accommodation vouchers are limited to use by Customers after signing in as a Seibu Prince Club Member on the App or our official website. Dates and room types that may be reserved vary by facility.
(Example: 2 nights in 1 room = 2 vouchers required, 1 night in 2 rooms = 2 vouchers required, 2 nights in 2 rooms = 4 vouchers required)
- (5) Accommodation using Free accommodation vouchers is subject to the Company’s cancellation policy. If the Customer cancels a reservation made with a free accommodation voucher and the reservation is fully refundable, the free accommodation voucher will be returned to the Customer’s account. If the Customer cancels a reservation made with a free accommodation voucher and the reservation is partially (1% -99%) refundable or not fully refundable, the free accommodation voucher will not be returned to the Customer’s account.
- (6) Free accommodation vouchers are not cashable and may not be exchanged for cash.
Article 13 Language
The Japanese-language version of these Terms of Service shall be the original, and any foreign language versions will be produced solely as translations for reference.
Article 14 Governing Law and Jurisdiction
Use of the App and the interpretation of these Terms of Service are governed by the laws of Japan and for all disputes concerning them, the Tokyo District Court shall be the exclusive court of jurisdiction of the first instance.
Effective: June 1st, 2020
Revised: May 21, 2021
